Shipping policy
Shipping Policy
Processing Time
Orders are typically processed within 2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method. Estimated delivery times vary depending on the destination and carrier service.
Domestic & International Shipping
- Domestic: We offer standard and expedited shipping within the United States. Delivery typically takes 5-7 business days.
- International: We ship to select countries. International delivery times may vary due to customs processing. Customers are responsible for any customs fees or import duties.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.
Lost or Delayed Shipments
We are not responsible for delays caused by carriers, weather conditions, or customs processing. If your package is lost in transit, please contact us at admin@esteamhealth.com for assistance.
Returns & Exchanges
Please refer to our Return Policy for information on returns and exchanges.
For any shipping-related inquiries, feel free to reach out to us at admin@esteamhealth.com or 1-505-433-4054